We take great pride in the quality and craftsmanship of our jewellery. However, due to the nature of our products, we follow a strict return and exchange policy.

✅ Eligible for Return/Exchange (Only in the Following Cases):

• Item received is damaged or defective.
• Item received is wrong product/design/size.
• You must notify us within 24 hours of receiving the parcel with unboxing video and photographs as proof. Without this, we will not be able to process any return or exchange.

How to Request a Return/Exchange:

• WhatsApp us at +91-7483552556 or DM us on Instagram within 24 hours.
• Send your order ID, photos, and unboxing video.
• Our team will verify and guide you with the next steps.

🔄 Replacement Timeline:
If approved, a replacement will be shipped within 5–7 working days.

🚚 Return Shipping Charges:
If the mistake is on our end (wrong/damaged item), we will bear the return shipping charges.

In other cases, the customer will bear the cost of reverse shipping

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