Welcome to Nakshatrabydlash! These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our site, you agree to the following terms.
1. Product Information
All our jewellery is handcrafted; slight variations in design, color, or finish may occur.
Product descriptions and images are for representation only.
2. Pricing & Payments
All prices are in INR and inclusive of applicable taxes unless stated otherwise.
We accept payments via secure gateways like UPI, Credit/Debit Cards, Net Banking, and Cash on Delivery (where applicable).
3. Shipping & Delivery
We offer free shipping on orders above ₹1500.
Orders are typically dispatched within 2–4 working days.
Delivery timelines vary by location (usually 5–8 business days).
We are not liable for delays caused by courier partners or unforeseen circumstances.
4. Returns & Exchanges
Returns/exchanges are accepted only for damaged or incorrect products, reported within 24 hours of delivery with unboxing video.
Custom/personalized orders and items bought during sale/offer periods are non-returnable.
5. Cancellations
Orders can be cancelled within 12 hours of placing them. Once processed, cancellations are not possible.
6. Cash on Delivery (COD)
COD is available for select pincodes.
Please ensure someone is available at the delivery address. Repeated non-acceptance may lead to order restrictions.
7. Intellectual Property
All images, content, and designs on this website are the property of [Your Brand Name] and may not be used without permission.
8. Privacy
We respect your privacy. Any personal information shared is used only for order processing and communication.
We never share or sell your data.
9. Limitation of Liability
We are not responsible for allergic reactions, tarnishing due to exposure to chemicals or water, or misuse of the jewellery.
10. Legal
All disputes are subject to the jurisdiction of [Your City], India.